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Customs, VAT and Import Fees - Who Pays Them?

Customers are responsible for any duties, import taxes and brokerage fees charged upon arrival to a country outside the USA.

These vary widely from country to country; please check with your local customs agency for details on estimated costs. DutyCalculator provides one free search by country.

Customs, duty, and taxes are non-refundable: If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges cannot be refunded.

Please note: We cannot avoid fees by marking your order as a "gift" (including Kickstarter pledges which are preorders) since this is unlawful and could jeopardize our ability to send our products outside of the US.

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